Postage and Shipping
Wincanton Auctions In House Packing and Postal Service
We offer a limited in house packing and postal service for items that are not considered fragile or easily damaged ie glass and china and that comply with the dimensions defined by the Royal Mail for large letters up to Medium Size parcels not exceeding 20kg in weight as detailed below.
We charge a fee for packing items, packing materials used (recycled where possible), label printing and arranging for items to be delivered to the post office or for collection as appropriate.
There is a £10 + VAT packing charge per parcel under 2kg (Or padded envelope), and £15 + VAT packing charge per parcel (over 2kg). The packing fee is in addition to the cost of postage.
We will use either Royal Mail Tracked 24 Signed for which provides compensation of up to £150 or Royal Mail Special Delivery with compensation up to £750 depending on the value of the items to be posted. The default will be Tracked 24 Signed for unless the value of the items exceeds the insured value (or is requested) when Special Delivery will be used.
We pack all items with care however once posted we cannot take responsibility for any damage to items that occurs in transit which must be taken up by the buyer with the postal service.
We do not pack items that exceed these weights or dimensions although multiple lots may be split into additional boxes with the packing and labelling fee applying to each parcel.
Agreement to post all or any items is at our discretion at all times.
The following dimensions, weights and minimum postage costs are correct as of 01.01.2025 however for accurate prices please see the Royal Mail Website at https://send.royalmail.com/
Large Letter up to 750gms
Special Delivery £9.75 - Compensation up to £750
Tracked 24 with signature £5.20 – Compensation up to £150
Small Parcel up to 2kg
Special Delivery £12.75 - Compensation up to £750
Tracked 24 with signature £5.65 – Compensation up to £150
Medium Parcel up to 20kg
Special Delivery £21.35 - Compensation up to £750
Tracked 24 with signature £13.59 – Compensation up to £150
Tube up to 20kg
Special Delivery £21.35 - Compensation up to £750
Tracked 24 with signature £13.59 – Compensation up to £150
IMPORTANT - The packing service takes place on the Friday and Saturday the week after the auction so requests for this service must be received no later than by close of business on the Thursday after the auction to be processed.
All postage and packing will be invoiced separately to any auction lots which must be paid for in full first.
Any request for packing and postage will incur the packing fee irrespective as to whether the customer proceeds with posting or subsequently arranges their own courier or collects in person.
ALL Correspondence can be made through the online checkout system at the bottom of your invoice including an email messaging facility and updates when your parcel leaves the premises
Any questions please go via the 'email us' button on the bottom of your invoice we sent you to speed the process up.
ALL ITEMS MUST BE PAID FOR IN FULL BEFORE PACKING CAN BE ARRANGED